Privacy Policy
This policy explains what personal data Cozy Audio handles when you visit cozyaudio.net or use MorphTone. Cozy Audio is operated by Illia Koshovyi, Kyiv, Ukraine, who is the data controller for the data described here. Contact: support@cozyaudio.net.
What we collect and why
- Purchases. Payments are handled by Paddle.com, our reseller and Merchant of Record. Paddle collects your payment and billing details under its own privacy policy. We never see your card number. Paddle shares with us your name, email address, country and order details so we can issue your license and support you.
- License activation. When you activate, the plugin sends your license key and an anonymous identifier of the computer to our license server, so we can enforce the two-computer limit. We store the key, that identifier and the activation date.
- Email. We email you your license key and receipts-related messages. If you write to support, we keep the conversation so we can help you.
- Website. Our hosting provider keeps standard server logs, such as IP address and browser type, for security and reliability.
What we do not collect
MorphTone processes audio on your computer. Your recordings and reference songs are never uploaded to us. The plugin contains no advertising or usage tracking.
Who we share data with
Only the service providers we need to run the business: Paddle (payments), our hosting and license-server provider, and our email delivery provider. We do not sell personal data.
How long we keep it
License and order records are kept for as long as the license is valid and as required for accounting. Support emails are kept for up to three years.
Your rights
You can ask us for a copy of your data, to correct it, or to delete it, and you can object to how we use it. Write to support@cozyaudio.net. If you are in the EU or UK you can also complain to your local data protection authority.
Changes
If this policy changes, we will update the date above.